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Tuesday, January 6, 2009

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Introducing the Insider

The Industry Defined

HUBZones: Anyone Can Play

Beyond Reproach: The Incumbent's Bind

Breaking Wave: Human Resources BPO

Cooperative Personnel Services: Differentiating Not a Problem

Adventures in Marketing

Policy & Regs: Can We Satisfy the Appetite for Cleared Personnel?

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Highlights from Previous Issues

Highlights from the August 2008 Issue of Government Services Insider

Posted on August 4

Note on distribution: In the typical month, subscribers can access the pdf of the complete new issue on this site in the first week of the month by using their user IDs and passwords to enter the Subscribers Only section of this Web site. Hardcopies typically reach subscribers one week later.

Alliance-gate Uncertainty Begins to Have Bite

Sixteen months after Justice Department suits against Accenture, Sun, and HP were unsealed, the federal IT industry remains in the dark about what the acceptable practices are in payments to members of alliances. Well, it seems that the IG at GSA knows what to do when uncertainty abounds: say no to all the incentive payments that the industry customarily uses. Over time, that's going to hurt.

Protest of TSA HR Award Creative But Packaged for Combat

While some protests are lame, others are novel. Avue Technologies' protest of TSA's award of a potentially $3 B+ contract to Lockheed Martin for HR services shows unusual thoughtfulness on government management—but that was not an RFP requirement. We review the apparent strategy in the protest why is could fail, or be sustained. At issue: a competition in which one team had, it asserts, most of the necessary IT ready to go, while the awardee does not.

Conflicts and Solutions for Conflict of Interest Policies

Congress and the executive branch continue to clamor for more visibility and stricter management of organizational and personal conflicts of interest. No one thinks this trend will reverse. Alan Chvotkin conducts you through the thicket of existing and proposed regs and recommends how to get ahead of the curve.

OMB IT Project Lists of Uncertain Use

GAO found OMB's quarterly updates on lists of poorly planned or poorly performing IT projects an unsteady platform to judge progress in federal IT management. Lurking downstream is the companion issue of contractor performance, which the lists do not yet take into account. Also of emerging concern is the possibility that contractor names could be associated with the projects on both lists, in line for strong pressure in Congress for more transparency on contractor activity. Drawbacks and pitfalls abound.

Parsons Pounded Again in Audit

Blasted last year by revelations of shoddy and incomplete construction of health clinics in Iraq, a similar story in another Iraq construction contract drives home the lesson about security and program management by Parsons.

Intel Authorization Bill Stalls Over Contractor Use

Tough and embarrassing issues for the US government converged in the Congressional efforts to authorize next year's intel programs. With no conclusion yet, more scrutiny and controls seem assured for contractors. The prime issues include: the extent and nature of need for contractors, the gray area of asserted inherently governmental function they are said to perform, reporting to Congress, and last but not least, whether they can use enhanced interrogation techniques, which some call torture and which are banned in the US military establishment.

Godspeed, Booz & Company

July 31 marked the official split-up of Booz Allen Hamilton into a commercial consulting firm and a government services company. A recent essay, marbled with mysticism, by Booz & Company's new CEO brought us to bedrock on the rationale. For as long as almost anyone can remember Booz Allen had not one distinctive culture, but two.